With any computer, you will inevitably encounter software or hardware issues that require troubleshooting to correct. Unless you have extensive computer knowledge, pinpointing the exact cause of computer problems can be difficult without software utilities that can diagnose and fix whatever problems that may arise. There are numerous useful tools and utilities that can help simplify the troubleshooting process and get you on track to solving common computer problems.
Diagnosis
The most important aspect of troubleshooting your computer is understanding where the problem is originating. There are a number of programs that provide full system profiles of your computer, including information about the functionality of software and hardware components. Look in my PC and System Information for Windows (see "Resources") can generate a report detailing the technical specifications of your system, the current status of hardware and software and make troubleshooting recommendations. Moreover, these applications provide you with all the details of your computer in case you need to depend on technical support from the manufacturer.
Anti-Virus
It may be common sense, but an effective anti-virus program is one of the most important computer troubleshooting tools around. There are a wide variety of free and paid anti-virus programs that can be employed to scan for security issues that may be causing your computer to malfunction. Among the free options, Microsoft's own Security Essentials (see "Resources") is one of the best rated and most comprehensive programs available. Microsoft also provides a comprehensive list of third-party anti-virus programs on their website (see "Resources").
Software Maintenance
Many computer issues can be solved with some simple software maintenance. Removing unneeded files, disk defragmentation and managing the start-up program list can go a long way in speeding up your computer. Piriform Software is the maker of two of the most popular software maintenance programs that address these three troubleshooting areas (see "Resources"). CCleaner can easily clean your computer of unneeded files and remove unnecessary start-up items while Defraggler provides a quick and effective disk-defragmentation utility.
Screen Sharing
In the end, it may be necessary to turn to outside help to solve your computer problems. One of the handiest utilities to have in your troubleshooting toolbox is a good screen sharing program. These programs enable you to quickly share your screen with anyone in the world, be it a technically proficient friend or family member or your tech support.
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Useful Computer Troubleshooting Software
Wednesday, July 13, 2011
by
Dave Brown
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